Topic: Account

Questions & Answers

 

When can I activate my survey?

Any time, with the limited service of the free version, or with your booked survey plan after activation. You will get an automatic email notification as soon as your plan has been activated.
 

When does the duration of my survey package begin and when will it end?

The duration of the survey tariffs begins with the activation and ends with the expiration or cancellation date of your plan. 
 

Will I keep access to the results after the duration?

Yes, you will have access to the results at any time, even after the duration of the survey package, but limited to the conditions of the free plan. For a detailed evaluation of your survey results you need an active plan.