Topic: Settings

Custom survey domain

 

In addition to the design of the survey (logo, etc.), the survey link is also a component to strengthen trust among participants. In principle, all surveys are available via the easyfeedback domains. With your own domain for the survey link, you can choose a freely selectable domain to use for your surveys.


Default easyfeedback survey domain:

https://easy-feedback.de/survey/…   
https://easy-feedback.com/survey/…


If you want to use the option of your own domain for the survey link, you can choose any domain or sub-domain under which your surveys will be available. For example:
 

Domain: https://www.survey-yourDomain.com/survey...
Sub-domain: https://survey.yourDomain.com/survey...


Important when choosing a domain or sub-domain:
No content (website content) may be located on the domain or sub-domain. The domain is forwarded to easyfeedback via DNS entry, and thus the content would no longer be visible.


3 steps to integrate your own domain or sub-domain

  1. Choose your domain or sub-domain
    Decide internally for a free domain or sub-domain. After you have made the choice, register the new domain or configure the sub-domain.
     
  2. DNS forwarding
    To connect your surveys to the new domain or sub-domain, the domain must be forwarded to the easyfeedback server via DNS entry.

    To forward the domain via DNS entry, use the C-Name-Record (redirection to the easyfeedback domain):

    C-Name-Record: easy-feedback.de

 

Once you have chosen a domain or sub-domain and you have set the DNS record, inform us about your selected domain.

To comply with security standards, all surveys via easyfeedback can ONLY be accessed via a secure connection (SSL certificate). For this reason, an SSL certificate is also required for the new domain or sub-domain.

 

  1. Order and set up SSL certificate
    easyfeedback will set up and order the required SSL certificate for you. There is an additional €94.00 fee per year for ordering the certificate.

As soon as the domain has been redirected to the easyfeedback server via DNS and the SSL certificate has also been installed on the easyfeedback server, you can use your own domain for your surveys.