Topic: Survey setup

Logics, rules and conditional paths in the questionnaire


In addition to filters and jumps, you can also use logic and conditions in your questionnaire.

Logic allows you to define complex rules that determine when elements such as questions, images, text, videos, audio clips, or even entire pages are shown or hidden. This customizes the questionnaire flow for each participant based on their answers.

Logic works similarly to filters and jumps, but offers significantly more flexibility: Instead of simply guiding participants from page to page, you can, for example, create different variations of a follow-up question and display only the questions that are relevant to each participant.

All question types can be used as conditions and combined with one another. You can link conditions using “and,” “or,” or a combination of both to enable precise control.


Condition Options
 

Option 1: Question/Answer Option has been answered

For closed-ended questions, contest/newsletter questions, 10-point scales, sliders, and open-ended questions, the condition can be met if the participant has answered the question or selected an answer option.


Option 2: “If-Then-Or” Combination

A condition can be based on a single question or involve multiple questions that are linked with “and” or “or.”


Option 3: Comparison Operators

Operators: “greater than,” “greater than or equal to,” “less than,” “less than or equal to,” “equal to,” or “not equal to”

Applicable to text or numerical entries (e.g., 10-point scale/slider). Example: The condition applies only if the participant selects at least 86 on the slider.


Option 4: “Number of Answers”

The condition is based on the number of answers provided. Example: The condition applies only if at least 2 out of 4 answer options were selected for a closed-ended question.


Option 5: “Contains” – Filter text answers

The condition is triggered if the text answer contains specific predefined words.


Note :
The words must be entered exactly as the participant writes them. Example: For the words “service” and “dissatisfied,” each condition should be created separately and linked with “and” or “or,” since the exact word order rarely occurs.


Create a Condition – Step by Step

1. Select the desired survey from the overview.

2. In the questionnaire, click the Logic button next to the element or page you want to show or hide.

 
Help Center Create Terms and Conditions



3. Specify the conditions and determine whether the element or page should be shown or hidden.

 
 
Help Center Setting Conditions


4. Click Save.

To test the survey, open the survey preview to check the logic from the participants' perspective.


Limitations
Logic and conditions apply only to questions on preceding pages. Conditions cannot be applied to questions on the same or a subsequent page.

Automatic deletion of conditions:
  • If a question or answer option to which a condition applies is deleted.
  • If the element to which the condition applies is moved to the same page or a previous page.
 

ATTENTION
Logic rules are a professional feature. No plausibility check is performed, so you should carefully review your entries and test them thoroughly. We recommend setting logic rules and conditions only after the entire questionnaire has been set up to avoid errors and infinite loops.

Changes and deletions are possible at any time. Combining filters/jumps, logic, and randomization: Even when combining multiple techniques, no plausibility check is performed.

Therefore, check your settings carefully to avoid unintended behavior.